pool

Frequently asked questions

last updated: 08.05.09

How do I change my profile picture?
How do I change my account details or user profile?
I've forgotten my password! What can I do?
How do I find content in Pool?
What types or formats of files can I upload to Pool?
How do I upload video?
How do I upload audio?
How do I upload an image?
What are groups & how do I create one?
How do I use the Pool forum?
Why is my image cropped?
How do I upload text/stories/articles?
How do I upload weblinks?
Where can I find photos for my audio and text?
How do I edit the description?
Why won’t my work upload?
What are tags/keywords?
What is an ID3 tag and Why and how should I create them?
What happens to my work once it's been added to Pool? 
How can I format a text I have contributed? 
How can I put links to websites in my texts?
How do I download full-quality sounds and videos?
What is Creative Commons?
If I upload to Pool can I still use my work commercially elsewhere?
How do I choose the right licence for my work?
How do I find out what I can do with other people's work?
Where can I find other remix-friendly material?
Can I use commercial music in my contribution?
What if I don't like what someone has done with my work?
How do I delete my profile?

If you have any questions (or answers) that you think should go in this FAQ please contact us.

How do I change my profile picture?

1. Once you are logged in to Pool, click on the ‘My Pool’ tab at the top-right of the site. 2. Click on the 'Edit' button at the top of your profile. 3. Scroll down to the Upload picture' field. 4. Click on the ‘browse’ button to search your computer’s hard drive for your new profile picture. 5. Once you have chosen your new picture, the file path will appear in the text field. 6. Scroll down to the bottom of the page and click ‘Submit. Your profile will now be updated with your new picture. 7. You may have to clear the browser cache with Ctl and F5 on a PC or Apple and F5 on a Mac to see the new image.



How do I change my account details or user profile?

1. Once you are logged in to Pool, click on the ‘My Pool’ tab at the top-right of the site. 2. Click on the 'Edit' button at the top of your profile. 3. Make your desired changes. 4. Once you have finished, scroll down to the bottom of the page and click ‘Submit. 5. Your account details and profile will now be updated. If you'd like to change your Pool name, please contact us and tell us what you'd like it changed to. We're still figuring out a way to allow everyone to do this.

I've forgotten my password! What can I do?

1. Click on the ‘login’ tab on the Pool navigation bar, just as you would to log in as normal. 2. Under the user name and password fields is a link, ”Forgot your Password?”. Click on this link and you will be taken to a new page. 3. Enter your Pool user name or the email address with which you signed up to Pool in the text field, and then click “Email new password”. 4. A new, randomly generated password will then be sent to your email address, and you can use this to log into Pool. This can sometimes take a few minutes. 5. You may want to change your password once you are logged in.

How do I find content in Pool?

Click on Explore to search for content by work, contributor, tag, project or group. Use the top right hand search box to do a basic word search of Pool’s content. There is also an advanced search facility displayed at the bottom of the results of a basic search, scroll down the page. You can use this to search by medium type, licence type or category. 

What files can I upload to Pool?

Pool can accept media files in many formats: jpg jpeg gif png txt html doc xls pdf ppt pps avi mpeg mpg mov rm flv wmv 3gp mp4 dir dcr ogg

These are the recommended settings that have been tested to work and give a good balance of file size and quality.

Audio

Recommended format: Type mp3 at 128kbps and 44.1Khz
NB bit rates must be 11.025Khz, 22.050Khz or 44.100Khz
Maximum file size: 75 megs
Acceptable types: mp3 wav ogg flac

Video

There are very many combinations possible for video settings.
We are still having problems configuring or transcoder.
The file format that seems to work best at the moment is wmv
Mac users coud try: mov or QuickTime H.263 QDesign Music2

Maximum file size: 75 megs
Acceptable types: avi mpeg mpg mov rm flv wmv 3gp mp4 dir dcr

Picture

Recommended general size: 630 wide x 350 high in pixels
Maximum file size: 1200 x 1200 at 24 bit depth
Acceptable types: jpg jpeg png gif
Thumbnails are automatically cropped and/or scaled to an approximate 3x4 aspect ratio.
Sizes as displayed in main Pool sections:
* Full Size: 630x500 scaled to fit. This also applies to a graphic accompanying a text or audio.
* Thumbnails in content list views: 150x85 scaled and cropped from the top left
* User profile: 310x190 scaled to fit
Sizes as displayed in auxiliary Pool sections:
* Front page main image: 626x325 scaled and cropped from the top left
* Blog list: 309x174 scaled and cropped from the top left
* Tiny thumb: 75x43 scaled and cropped from the top left

Text

Maximum file size: Unknown. A test text of 65,000 words has successfully been submitted to Pool. However long texts like essays and novels are probably better as pdfs - see 'other' category below.

Formatting text see: /help/faqs#format

Other

You can attach other file types when you upload media to Pool. This is mainly used to contribute specially formatted text documents along with a regular text upload but can also include spreadsheets, slide-shows and music scores.
Acceptable types: xls pdf ppt pps

Not accepted: exe and zip

How do I upload video?

Please note that the maximum file size is 75megs.

Also some video file formats are not playing in the flash preview, they will download and play okay though. We think this is to do with codec combinations.

The file format that seems to work best at the moment is wmv
Mac users coud try: mov or QuickTime H.263 QDesign Music2 

We are researching this issue and hope to support more codec combinations soon when we have full control of our server. You can read our report and get more file type details here.

1. Log in. Click the juicy blue 'Inspired? Upload' button from the home page and select Video. 2. Enter as much information about your work as possible - that way, it'll be easier for people to find your video. Make sure you've filled out all the compulsory fields. 3. Choose the type of licence you'd like to assign to your work. For more information on which licence to choose, see our help page. 4. If your work is derived from someone else's from Pool, write down the source. 5. When you're done, click 'Submit' at the bottom of the page. How do I upload audio?

Firstly a bit about file types.

Please note that the maximum file size is 75 megs.
We recommend you save and upload mp3 versions of your audio. This is a smaller size that is quicker to upload and download. You can make a small high quality mp3 file after editing your audio if you select 'CD quality' in your audio editing software. Or if you want to get more technical select a bit rate of 128Kbps or above, please stick to constant bitrate encoding (CBR) and use 44.1 KHz for the sample rate. OK lets upload some audio! 1. Click 'Inspired, Upload' from your my Pool profile page and select 'Audio' 2. Enter as much information about your work as possible - that way, it'll be easier for people to find your audio. Make sure you've filled out all the compulsory fields (denoted by asterisks). If you are uploading an mp3 file for which you have already created
metadata, you will not have to fill in the 'Title' field. 3. Choose the type of licence you'd like to assign to your work. For more information on which licence to choose, see our help page. 4. If your work is derived from someone else's from Pool, write down the source. 5. When you're done, click 'Submit' at the bottom of the page.

How do I upload an image?

Please note that Pool image uploads are limited to 1200 x 1200 pixels at 24 bit depth. Thumbnails are automatically cropped to a 3x4 aspect ratio. 630x350 pixels is a size that seems to sit nicely on our current layout.

1. Click the juicy blue 'Inspired? Upload' button from the home page and select 'Image'. 2. Enter as much information about your work as possible - that way, it'll be easier for people to find your image. Make sure you've filled out all the compulsory fields. Please note that pictures with & ampersand and + plus character in their names will not display, please use the word and instead. 3. Choose the type of licence you'd like to assign to your work. For more information on which licence to choose, see our help page. 4. If your work is derived from someone else's from Pool, write down the source. 5. When you're done, click 'Submit' at the bottom of the page.

What are groups & how do I create one?
Anyone within a Pool log-in can create a group, and you can join some too.

1. Click on the juicy blue upload button on the home page
2. Select 'group'
3. Follow the prompts as you go, and click on the blue question marks for more detail.

Read more about the difference between open and closed groups, the role of the group admin, membership & group forums here.

How do I use the Pool forum?
Anyone with a log-in can start a new forum topic, or reply to others. To create a whole new forum category contact us.

Like the rest of the site, the forum is governed by the Pool community guidelines. You can flag any comment you think may breach those guidelines by clicking the 'flag as offensive' link at the bottom of each comment.

Why is my image cropped?

Images on Pool are manipulated in various ways into standard sizes to fit into the site design depending on where they are displayed.
Thumbnails in content list views are cropped from the top left to 309x174 pixels. Portrait displays will be shrunk to fit the graphics window which is 630 x 500 - this is in the case of a graphic accompanying a text or audio.
So to guarantee no cropping of your image stick to a 630 wide by 500 high pixel ratio. Having said that an image will be uncropped and in full view in the image display view, so you can submit photographs of any aspect ratio as image artworks.

How do I upload text/stories/articles?

1. Click the juicy blue 'Inspired? Upload' button from the home page and select 'Text'. 2. Enter as much information about your work as possible - that way, it'll be easier for people to find your text. Make sure you've filled out all the compulsory fields. 3. Choose the type of licence you'd like to assign to your work. For more information on which licence to choose, see our help page 4. If your work is derived from someone else's from Pool, write down the source. 5. When you're done, click 'Submit' at the bottom of the page.

How do I upload weblinks?

1. Click the juicy blue 'Inspired? Upload' button from the home page and select 'Weblink'. 2. Enter as much information about your work as possible - that way, it'll be easier for people to find your link. Make sure you've filled out all the compulsory fields. 3. Choose the type of licence you'd like to assign to your work. For more information on which licence to choose, see our help page. 4. If your work is derived from someone else's from Pool, write down the source. 5. When you're done, click 'Submit' at the bottom of the page.

Where can I find photos for my audio and text?

Audio, text and weblinks will look better with a good image attached. You can do this in the upload form.
Pool images must be one of these file types; jpg, jpeg, png, or gif. A good size is a landscape pic, 630 x 350 pixels. Image names can’t contain punctuation or ampersand (&).
You can only use your own images, or images that have a Creative Commons licence.
A good place to find free images is on the Creative Commons licenced collection on the Flickr site, and the Creative Commons site itself. Also have a look at ourwhere to find remix-friendly material FAQ.
Don’t forget to fully acknowledge the photographer and the licence on the photo!

How do I edit the description

After you've uploaded your work and seen it displayed you might want to go back and edit some of the accompanying text. To do this click on the edit tab in the blue bar above the piece. This will take you back to the upload page where you can edit the text and any other details such as tags, licence type etc.
When you've finished remember to click on the save button called submit at the bottom of the form.

Formatting text see: /help/faqs#format

Why won’t my work upload?

All work on Pool is automatically published. The time it takes depends on your bandwidth, the speed of our server, and the size of your file. It should be published within a few minutes, but can sometimes take a few hours. If you’re having problems getting your work published, check that your content is in one of the accepted formats. Our 'How to upload' section details the formats that are required for different media. If you still can’t find what you need, contact us. We'll do our best to work through the problem with you.

What are tags/keywords?

Tagging, also known as keywording, is the process of adding descriptive words to your works to help other people find them. It's also a way to connect similar contributions in the Pool.
This open system of categorisation allows items to be found in more than one place. Tags are set by the contributors and so can contain new specialist knowledge beyond that of the system administrators. These are two aspects of tagging make it an important addition to pre-set categorisation.
Tags are attached to contributions when they are uploaded. They can also be added and deleted later from the edit tab.
When tagging your work you can use multiple words or phrases, separated by commas. Each of these will then become a searchable tag in Pool's tag cloud. For example the tag "apple" might refer to the fruit, Apple Inc., The Beatles' Music Label or Gwyneth Paltrow's baby. So use as many tags or keywords as you think you need to make the pool item easy to find. Remember, separate your tags by commas.
More information here.

What is an ID3 tag? Why and how should I create them?

An ID3 tag is some additional text that is embedded into an mp3 audio file to help describe specifics such as the artist, track title, album, genre, etc. ID3 tags allow mp3 players and software audio players to display on-screen information about what you're listening to and organise your files by artist and album. ID3s were created so that the listener/owner would have all the relevant information about their mp3s permanently attached to the file itself.

Creating ID3 tags is as easy as right-clicking on an mp3 file in a standard computer music player and selecting 'Get Info' (iTunes) or 'Advanced Tag Editor' (Windows Media Player) and then entering/editing the information there.

What happens to my work once it’s been uploaded to Pool?

All works posted on Pool are automatically published. Other pool members will then be able to comment on and licence permitting, remix your work. Anyone including guests can click on the alert moderator button if they think anything in Pool is not supposed to be there, the Pool team will then review this work and may un-publish it, or request a change to it from the person who submitted it.
We'll feature those works that are the most popular or most talked about - a great way to create exposure for yourself.

How can I format a text I have contributed?

You can format your text using the Rich Text Editor tool bar above the text box. It has buttons for bold, italic, dot-points and hyperlinks (that's the button with a chain link icon on it). The tool box is inserts HTML mark-up into your text for you. To switch to full HTML mark-up editing mode click on the “Switch to Plain Editor” button at bottom left of text box. This shows the entire HTML and allows you to fully edit all aspects of your text. This can be useful to cut out junk formatting characters that may be introduced by cutting and pasting from Word documents, Google docs or emails.


If there is a lot of junk formatting you  may want to cut and paste the text from Word into a simple text program like Notepad or Wordpad (you'll find this in the program list offered by your Start key, most likely under 'accessories').  Make sure word wrap is turned OFF as this function will introduce unwanted line breaks. You'll find word wrap in the Format menu. Then cut and paste from your .txt document into the text field on Pool.

Alternatively if the text is short you could type straight into the Pool text field.


How can I put links to websites in my texts?

The formatting tool box mentioned above has a link making button with a chain link icon it has the words insert item above it. Highlight the words you wish to make into a link and then click the link button, a text box will open up where you can type the web address.

How do I download full-quality sounds and videos?

- Sounds and videos in Pool are streamed in compressed audio and video formats. If you want to download videos or sounds in their uncompressed, full-quality formats, simply click on the ‘Download File’ button below the sound/video player. Depending on your internet browser, you can then specify a file path, and start downloading. Be mindful of the file size! Full-quality videos can be quite large, and may take some time to download. - If you are using Mozilla Firefox as a browser, left clicking on the download link will take you to a another page where the video will be streamed to you via QuickTime Player. To actually download the file, right click on the download link and choose ‘Save Link As…’, and then specify the download path. - If you are using Internet Explorer as a browser, left clicking on the download link will start downloading the file into your computer’s temporary internet folder by default, so you may have trouble finding it once the download finishes. The best way to download files with Internet Explorer is to right click on the download link and choose ‘Save Target As…’, and then specify the download path. - Be aware of what you can and can’t do with Pool content that you download. If it has been submitted under a Creative Commons BY-NC-ND (by attribution, non commercial, no derivatives) licence or a Creative Commons BY-ND (by attribution, no derivatives) licence, you are free to download and view the work only. You may only remix Pool content that has been submitted under these licences: Creative Commons BY (by attribution) Creative Commons BY-NC (by attribution, non commercial) Creative Commons BY-SA (by attribution, share-alike) Creative Commons BY-NC-SA (by attribution, non commercial, share-alike) Public domain - Downloading from Pool is free and easy. If you do remix work from the site, it'd be great if you could upload your new work back into Pool.

What is Creative Commons?

Creative Commons is a set of licences. It's a way for you to protect your work, while leaving room to choose certain other ways it can be used. You retain some base rights, while encouraging sharing, exposure and distribution. We think it's a simple, legal way to share your work, and in turn lets you build upon existing creativity and innovation.

Tell me more.
To learn more about CC you can visit their website at http://creativecommons.org/
Here's a video where CC founding member Lawrence Lessig explains what it's about, and another demonstrating how it works

You can listen to a panel debate about creative commons broadcast on Radio National's Law Report here

Then there's this piece where the Pool team interviews Elliott Bledsoe from Creative Commons Australia. While the licence selection is out-of-date (we now offer more licences) Elliott's explanation of CCC is still useful.

Also read what the Australian Copyright Council has to say here.

If I upload to Pool can I still use my work commercially elsewhere?

Of course. Pool is about creating a supportive environment for its online community. The non-exclusive rights you have granted ABC are for your own promotion, and will in no way prevent you from benefiting financially from displays or sale of your work.

How do I choose the right licence for my work?

There are a number of different ways you can license your work in Pool, from all rights reserved, to some rights reserved, to no rights reserved. You can decide whether you’d like other people to reuse and remix your work, or not. Whatever licence you choose, you'll always be credited for your work. Here's some more detail: All rights reserved: You have the option to put your work up under full copyright - which means no remixes, and no redistribution unless you give someone specific permissions. Attribution (BY): Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. Attribution No Derivatives (BY-ND): a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform only verbatim copies of your work, not derivative works based upon it. Attribution, Non-Commercial (BY-NC): This licence means: a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform your work — and derivative works based upon it — but for noncommercial purposes only. Attribution, Non-Commercial, No Derivatives (BY-NC-ND): This licence allows people to share your work, so long as: a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform your work — and derivative works based upon it — but for noncommercial purposes only. c) Lets others copy, distribute, display, and perform only verbatim copies of your work, not derivative works based upon it. Attribution Share-Alike (BY-SA): a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Allows others to distribute derivative works only under a licence identical to the licence that governs your work. Attribution, Non-Commercial, Share-Alike (BY-NC-SA): a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform your work — and derivative works based upon it — but for noncommercial purposes only. c) Allows others to distribute derivative works only under a licence identical to the licence that governs your work. Before you choose a Creative Commons licence for your work, here are some things you may want to consider. For more information, and examples, go to the Creative Commons site at creativecommons.org/license or creativecommons.org.au/licences

And last of all, Public domain If you’d like to let it all out and allow your work to be freely reproduced, distributed, transmitted, used, modified, built upon, or otherwise used by anyone for any purpose, commercial or non-commercial, and in any way, including by methods that have not yet been invented or conceived, this is the licence for you!

What I can do with other people's work?

There are a number of different ways you can license your work in Pool, from all rights reserved, to some rights reserved, to no rights reserved. You can decide whether you’d like other people to reuse and remix your work, or not. Whatever licence you choose, you'll always be credited for your work. Here's some more detail: All rights reserved: You have the option to put your work up under full copyright - which means no remixes, and no redistribution unless you give someone specific permissions. Attribution (BY): Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. Attribution No Derivatives (BY-ND): a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform only verbatim copies of your work, not derivative works based upon it. Attribution, Non-Commercial (BY-NC): This licence means: a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform your work — and derivative works based upon it — but for noncommercial purposes only. Attribution, Non-Commercial, No Derivatives (BY-NC-ND): This licence allows people to share your work, so long as: a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform your work — and derivative works based upon it — but for noncommercial purposes only. c) Lets others copy, distribute, display, and perform only verbatim copies of your work, not derivative works based upon it. Attribution Share-Alike (BY-SA): a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Allows others to distribute derivative works only under a licence identical to the licence that governs your work. Attribution, Non-Commercial, Share-Alike (BY-NC-SA): a) Whenever a work is copied or redistributed under this licence, credit must always be given to the creator. b) Lets others copy, distribute, display, and perform your work — and derivative works based upon it — but for noncommercial purposes only. c) Allows others to distribute derivative works only under a licence identical to the licence that governs your work. Before you choose a Creative Commons licence for your work, here are some things you may want to consider. For more information, and examples, go to the Creative Commons site at creativecommons.org/license or creativecommons.org.au/licences

And last of all, Public domain If you’d like to let it all out and allow your work to be freely reproduced, distributed, transmitted, used, modified, built upon, or otherwise used by anyone for any purpose, commercial or non-commercial, and in any way, including by methods that have not yet been invented or conceived, this is the licence for you!

Where can I find other remix-friendly material?

Try any of these sites: Flickr has over 90 million CC licensed photos and videos. They can be accessed via the main site or through a dedicated portal. Open Photo is a photo community with over 3000 CC licensed photos Picture Australia has Australian themed images hosted by the National Library of Australia. Some images are licensed CC or in the Public Domain ccMixter is a CC sound remix tool and archive. All the music on ccMixter can be remixed. Freesound is a good source of sound effects and background noises, all available for re-use.


Can I use commercial music in my contribution?

Only if the artist has given you permission to use it, or if it's defendable under the copyright act. The University of Melbourne have a useful copyright section here. These are only guidelines and this is a tricky area of the law so feel free to get your own advice on this.


What if I don't like what someone has done with my work?

If you don't like the way that a person has used your work, under the Creative Commons licences, you may request the removal of your name from the derivative work, or the collective work. Derivative work is that which uses your original work in some way. In addition, Australian copyright laws grant creators “moral rights” which may provide you with some redress if a derivative work represents a “derogatory treatment” of your work. "Moral rights" give an original author the right to object to “derogatory treatment” of their work. “Derogatory treatment” is typically defined as “distortion or mutilation” of the work or treatment, which is “prejudicial to the honour, or reputation of the author.” An Australian Creative Commons licence leaves moral rights unaffected. This means that an original author may be able to take action against a derivative work that infringes the moral right that protects against derogatory treatment. Of course, not all derivative work that a creator does not like will be considered “derogatory". This information is adapted from the Creative Commons FAQs at http://wiki.creativecommons.org/FAQ

How do I delete my profile?

For the moment, just contact us and we can delete it. This is an issue that the Drupal community have been trying to reach consensus on for a long time!


You can read a discussion about it here, note the node number, 8 a low number means that it was created very early in the life of Drupal.org.